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Your live880 account balance is funded and managed through local wallet routes — bKash, Nagad, Rocket and Upay — all accessible from the cashier section once you are signed in. Availability depends on your local law and eligible region; check the payment screen in your account for the routes currently active for you.
Depositing on live880 starts at the cashier page inside your signed-in account. We have configured Nagad, Upay, bKash and Rocket as the primary routes so you fund your balance without switching to a bank. Open the deposit screen and you will see only the routes active for your account at that moment — do not assume a route is available until you see it listed.
Sign in and navigate to the deposit section. The screen lists every payment route currently active for your account region.
Select Nagad, Upay, bKash or Rocket — whichever wallet is registered to your mobile number and shown as available on screen.
Type the amount within the minimum and maximum displayed. Do not go below the floor shown, or the transaction will not process.
Approve the transfer inside your wallet app. Note any reference number shown on the confirmation screen before closing.
Withdrawals go back to the wallet or account you used to deposit — we follow this matched-route approach to keep your account secure and to satisfy wallet provider requirements. Head to the withdrawal section in your live880 account cashier.
Open your account cashier and select the withdrawal tab. Active routes for your account will be listed there.
Choose the wallet — Nagad, Upay, bKash or Rocket — that matches your deposit source. Matched routes move more smoothly through verification.
Stay within the minimum and maximum shown on screen. Amounts outside those limits will not clear at the confirmation step.
Complete any identity or wallet-number fields that appear. These come from your account settings, not from a fixed document list.
Account verification on live880 follows the fields and prompts shown inside your own account area — we do not apply a single fixed document checklist to every account, because the fields required can vary depending on your account history and the payment route you use.
Verification prompts in your account are specific to your situation. Read each field label before entering anything — the required information varies by account.
Do not attach extra documents not asked for. Each prompt names the exact detail needed; sticking to what is shown keeps the review moving.
If a document upload is needed, use the path shown on the verification screen inside your account. Do not send files through support chat unless instructed.
Once you complete the fields, your account area updates to reflect the current review status. Revisit it before making further requests.
We have configured four local wallet routes and a bank transfer path for Bangladesh accounts. Each method appears in your cashier only when it is active for your account region — availability depends on local law and your eligible region. Nagad and Upay are our verified primary routes; bKash and Rocket are also configured.
Nagad is a verified primary deposit and withdrawal route on live880. Use the Nagad number linked to your account when completing the transfer in the Nagad app.
Upay is configured as a verified primary route alongside Nagad. Open the Upay app, initiate the transfer and enter the reference shown on your live880 cashier screen.
bKash deposits are available where shown in your cashier. Match the bKash number to your registered account number to avoid a mismatch hold on the transaction.
Rocket is a configured local wallet route on live880. Select it from the cashier when it appears as active, and approve the outgoing transfer from your Rocket wallet.
Bank transfer is available for eligible accounts where wallet routes are not the primary option. Use the account details shown on the cashier screen; do not use details from any other source.
When a deposit or withdrawal moves between your wallet and your live880 account, both sides generate a record. Matching these two records is how you confirm a transfer completed correctly or build a case if something needs support attention. Your account history tab shows each transaction with a status label and a reference identifier. Your wallet app — Nagad, Upay, bKash or Rocket — shows the corresponding outgoing or incoming entry on its side.
Every transaction on live880 carries a reference identifier shown on the cashier confirmation screen. Copy or screenshot this before closing the page — it is the fastest way to locate the record in support.
Your account history tab shows each transaction as pending, processing or settled. A transaction that stays in pending longer than expected should be queried with the reference number ready, not by initiating a duplicate transfer.
Open your Nagad, Upay, bKash or Rocket transaction history and locate the matching entry by amount and date. The wallet entry and the live880 account entry together form your complete transaction record.
Keep the wallet confirmation screenshot and the live880 reference number until the status on both sides reads settled. These two pieces of evidence are what our support team uses to investigate any discrepancy.
Every transfer into and out of your live880 account passes through checks on both the platform side and the wallet provider's side. We do not store your wallet PIN or wallet credentials — the transfer is completed inside your wallet app and the confirmation comes back to live880 as a status signal. Your account is the bridge; your wallet stays under your control.
Before entering any account detail, confirm the browser address bar shows live880. Phishing pages often copy a site's layout but use a slightly different domain. Bookmark the correct address so you navigate directly.
We match the wallet number you use for deposits to your registered account. A transfer from an unregistered wallet number may be held for review. Register your primary bKash, Nagad, Rocket or Upay number in your account settings before your first deposit.
Verification fields appear in your account area only when triggered by your account activity. We ask only for what the screen specifies. No live880 representative will request verification outside the in-account prompt or the official support channel.
The only legitimate support contact for live880 banking queries is the channel shown inside your signed-in account. Do not use contact details from third-party sites. If in doubt, log in first, then open the support section to find the current contact path.
The questions below cover the live880 banking situations we hear about most — from choosing a deposit route to handling a transaction that does not settle as expected. If your question is not here, open support from inside your signed-in account and include the relevant reference number so we can look into it without delays.
Your cashier screen shows the routes active for your account — these include Nagad, Upay, bKash and Rocket where available. Bank transfer appears for accounts where wallet routes are not the active option. Availability depends on your region and local law.
A route only appears when it is active for your specific account and region. If bKash or Rocket is missing from your cashier, it may be temporarily inactive or not available for your account at that time. Check again later or contact support with your account reference.
Do not send a second transfer. Note the reference number from your wallet confirmation and open a support query inside your live880 account. Provide the wallet reference and the amount; our team will locate the transaction on the platform side.
We route withdrawals back through the same wallet method used for the deposit where possible. If your deposit was via Nagad, your withdrawal follows the same route. Contact support before requesting a different route; mismatched routes may be held for review.
Verification requirements vary by account. Follow only the fields shown in your account area when a verification prompt appears. We do not apply a fixed document list to every account — the screen tells you exactly what is needed for your specific situation.
The minimum deposit amount is displayed on the cashier screen at the time of your transaction. We do not publish a fixed figure here because it can vary by route and account type. Check the cashier screen for the current minimum before entering an amount.