live880 Privacy Policy: How We Handle Your Information
This policy explains what data live880 collects when you use our platform, how we use it, and what choices you have over your own information. Access and use of this platform depends on your local law and eligible regions.
Account data protected
Local payment records covered
Your choices respected
Contact routes available
POLICY SCOPE NOTICE
What This Policy Covers and How It Applies
When you open an account with us, we collect the information needed to run your account: your registration details, login activity, and the transaction records tied to your wallet. That includes payment activity through routes like Nagad and Upay, which appear in your account history. We collect this data to process your transactions, verify your account, and keep your wallet activity accurate. We do not sell your personal information to third parties. Data we hold is used to operate your account, respond to your support queries, and meet any obligations that apply under the law of your eligible jurisdiction. Retention periods vary by data type — transaction records are kept for as long as required under applicable rules, while inactive session data is cleared on a shorter cycle. If you access the platform from Bangladesh or any other supported region, the data-handling practices described here apply to your account. Availability and applicable rules depend on your local law and the eligible regions where this platform operates. We update this policy when our practices change, and the version published here is the current one.
Nagad transaction records
Upay wallet activity
Account login history
Support contact records
POLICY BOUNDARIES
Where This Policy Applies and What It Does Not Cover
Understanding exactly what falls inside and outside this policy helps you know what protections apply to your account activity on this platform.
Account Access
Your registration details, login records, and session data fall fully within this policy. We process this data to keep your account secure and to let you access your wallet and account history from your device.
Payment Transactions
Deposits and withdrawals processed through your account wallet — including records of transactions made via local payment routes — are covered here. We keep these records as part of your account activity log.
Site Content
Games, odds displays, and general lobby content you view are not personal data. Browsing behaviour within the platform may be recorded in aggregate for operational purposes but is not linked to individually identifiable records.
Third-Party Services
If you reach a third-party payment processor or an external service through our platform, that party's own privacy terms apply once you leave our environment. We do not govern how those services handle your data.
YOUR ACCOUNT CHOICES
Practical Steps to Review, Correct or Question Your Data
You have several concrete actions available under this policy. First, you can review the personal data we hold on your account by logging in and opening the account settings section — your profile details and transaction history are visible there. If any detail is wrong, you can correct standard profile fields directly in your account, or raise a correction request through our support channel if the field is not editable. For questions about how your data is used, or to request that we look into a specific record, you can reach us through the support routes listed on the platform. We will acknowledge your query and respond through the same channel. If you want to close your account and understand what happens to your data afterwards, that request also goes through the support route — we will explain the retention steps that follow before proceeding.
Review Your Records
Log in and open the account settings page. Your registered details, wallet address and transaction history are listed there. Check these against what you submitted to confirm accuracy.
Correct Account Details
Editable fields can be updated directly in account settings. For details that cannot be changed there — such as registered identity information — submit a correction request through the support channel.
Raise a Data Question
If you want to know why a specific piece of data is held, or how it has been used, contact us through the support route published on the platform. State your account and the specific question clearly.
Request Account Closure
To close your account and ask about data retention after closure, contact support directly. We will walk you through what is retained, for how long, and under which rule before the closure is processed.
POLICY CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this policy or your account data, use the contact routes published on the platform. We respond through the same channel you used to reach us.
Live Chat
Open the chat window on the platform to ask about your account data or raise a policy question. Available through the support section of the site.
Email Support
Send your data or policy query to the support email address listed in the platform's contact section. Include your account reference so we can locate your records.
Account Help Page
The account help section on the platform lists the steps for common requests including data review, correction submissions and account closure queries.
HOW WE PROTECT DATA
Data Handling, Cookies, Security and Retention
We apply standard security measures to the data held in your account, including encrypted storage for personal and payment records. Our approach to data protection is built around keeping your account records accurate, accessible only to you and to the platform operations that require them.
Cookies and Session Data
We use cookies to keep your session active and to record preferences within the platform. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions on your device.
Account Security
Your account is protected by the login credentials you set. We recommend keeping your password private and not sharing account access. Suspicious activity on your account should be reported to support promptly.
Data Retention
Transaction records linked to your Nagad or Upay activity, and other account data, are retained for as long as required by applicable rules in your eligible jurisdiction. We do not keep data beyond the period required for its stated purpose.
Policy Updates
When we change how we handle data, we update this page. The version published here is current. Continued use of the platform after a policy change means you have seen the updated terms as published.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Privacy on live880
Answers to the questions we hear most about account data, cookies, records and your rights under this policy.
What personal data does live880 collect when I open an account?
We collect the details you enter during registration — name, contact information and payment wallet details. Once your account is active, we also record login activity and transaction history, including deposits and withdrawals made through routes like Nagad and Upay.
Can I see the transaction records tied to my account wallet?
Yes. Log in and open your account history page. Your transaction records are listed there, including dates and amounts for each deposit or withdrawal. If a record looks wrong, raise it through the support channel and we will check it against our records.
Does live880 share my data with third parties?
We do not sell your data. We may share information with payment processors or identity verification services as needed to operate your account. Those parties handle your data under their own terms once it reaches them — our policy covers what we hold, not what they do.
How do cookies work on this platform and can I turn them off?
Cookies keep your session active and store preferences like language or layout settings. You can disable non-essential cookies through your browser settings. Some platform functions — including staying logged in — depend on session cookies and will not work correctly without them.
How long does live880 keep my account data after I stop using the platform?
Retention periods depend on data type and applicable rules in your eligible jurisdiction. Transaction records are kept for as long as required under those rules. If you close your account, contact support to ask specifically what is retained and for how long.
Who do I contact if I think my data has been handled incorrectly?
Use the live chat or email support route published on the platform. State your account reference and the specific record or handling step you are questioning. We will acknowledge your message and investigate through the same channel.